Quality Manager

At DAVIS, we're redefining the way people experience construction by building success for all.

The Quality Manager will partner with Operations teams, and collaborate with others within the organization, to implement and lead the quality management programs on our projects.

ESSENTIAL DUTIES + RESPONSIBILITIES 
Quality Management

• Responsible for implementing and assisting with quality management programs throughout the organization.
• Develops, implements, and continuously improves quality management systems across the project lifecycle.
• Evaluates project scope and assesses risks to quality.
• Leads project kick off efforts for assigned projects to identify risk and ensure roles and responsibilities related to quality focused tasks are assigned to appropriate team members.
• Leads implementation of project specific quality management plans for assigned projects, including follow up with project teams on open/forthcoming portions of plan.
• Evaluates alternative project quality control methods proposed by teams to ensure they meet company and project expectations
• Participates in and leads quality related portions of project meetings.
• Assists operations staff with trade partner’s onboarding and planning for quality on assigned projects; identifies when quality plans are not followed and provides coaching as required.
• Enforces use by project team members of the DAVIS inspection templates, prepares project specific inspection templates as needed.
• Prepares or supports project team in preparing quality focused documents for use in trade coordination, field implementation, and field quality control.
• Provides technical assistance to project teams in correcting deficiencies and ensuring project standards are met; works with outside agencies to gather product and installation guidance as necessary.
• Educates project team members on the use of quality department tools/resources to enforce best practices and corporate consistency; works with Learning + Development department to create and deliver formal courses as necessary.
• Mentors and educates team members to develop critical observation and problem-solving skills.
• Supports operations staff with the RFI process, formulating comprehensive questions and ensuring proper documentation.
• Understands and applies knowledge of contract documents and working drawings; navigates various submittal types for pertinent information.
• Maintains and organizes QA/QC documentation; corrects project teams as necessary to ensure documentation is being provided based on best practices.
• Manages investigations of quality issues to determine underlying causes; participates in knowledge sharing with quality management team.
• Proficient in using software such as the project management platform; able to teach project team members and trade partners in expected use of program; understands project settings to assist teams with effective use.
• Visits jobsites frequently and attends meetings to oversee project progress and address issues

KNOWLEDGE, EXPERIENCE + SPECIAL SKILLS 
*Required
• Bachelor’s Degree in Engineering, Construction Management, Architecture or related field or equivalent construction experience*
• A minimum of Five (5) to years of construction related experience*

Knowledge of principles and practices of engineering and construction project management, including general safety standards*
• Experience with Inspection Management Systems (Procore, BIM 360 Field, Plan Grid)
• Ability in assessing and prioritizing multiple tasks, projects and demands when working in both a team 
based collaborative environment and independently*
• Ability to travel to project sites for meeting and collaboration with the project teams*
• Decision making, research and analytical problem-solving skills*
• Time management with the ability to organize, assess and prioritize multiple tasks, projects, and demands, and to work independently*
• Possess strong verbal and written communication skills, and interact effectively at all levels within the organization*
• MS Office – Microsoft Word, Excel, Power Point and Outlook experience*
• Obtain and maintain current certifications for First Aid, CPR and OSHA

Core competencies for the role

• Autonomy + Accountability
  • Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager 
  • Typically does not perform the work supervised
  • Accountable for work of others
• Business Impact
  • Impacts own team, adjacent teams, and teams company-wide
  • Decisions are made without oversight and affect the success of the department / revenue group
  • Guides, influences and persuades others either internally in other project / departments or externally
  • Contributes to strategic market sector / department business development planning.
• Talent Development
  • May have formal management responsibilities
  • Provides feedback to team members
  • Adapts plans and priorities to meet project / department / company goals
  • Creates opportunities for growth and development of team members
• Problem Solving + Resiliency
  • Solves complex problems; takes a new perspective using existing solutions
  • Takes a new perspective on existing solutions
  • Exercises judgment based on the analysis of multiple sources of information

DAVIS COMMON ATTRIBUTES 
• SAFETY – Consistently works within DAVIS safety standards; promotes safety as a priority with 
coworkers, subcontractors and external clients
• TEAM COLLABORATION – Works effectively within their own team and across the organization; 
promotes team atmosphere and culture; has a positive, can do attitude
• COMMITMENT TO QUALITY – Applies DAVIS standards to produce high quality work on a 
consistent basis; produces work that is accurate and reliable, actively demonstrates excellence in service; 
builds and maintains integrity as a core function of their job and in their relationships with others
• CHAMPIONS DAVIS BUSINESS – Consistently markets DAVIS business within the scope of their job; actively seeks and / or supports new business opportunities; actively builds relationships and 
encourages others to do the same

PHYSICAL JOB DEMANDS
The physical demands described here are representative of those that must be met by an employee to 
successfully perform the essential functions of this job. The employee is responsible to maintain fitness-for-duty 
while holding the above-described position and should be able to perform the essential tasks of the position in a 
safe, appropriate and effective manner. This refers to the physical, mental and emotional duties of the job.
Reaching above and below, stooping, kneeling, crouching, and bending. The employee must occasionally lift / 
carry / move up to 25 pounds. Manual dexterity to operate office equipment, file, and perform specialized skills. 
Needs a high degree of concentration in a busy office environment. 

WORKING CONDITIONS
Work environment characteristics described here are representative of those that must be met by an employee 
to successfully perform the essential functions of this job. This position may require some travel for conferences, 
educational sessions, and other company events. 

The noise level in the office work environment is usually moderate.

While performing the duties of this job, the employee may be exposed to higher noise levels and hazardous 
working conditions when working at job sites. Safety precautions must be taken and resources will be provided.

NOTE: The above statements are intended to describe the general nature and level of the work being 
performed by people assigned this job. They are not exhaustive lists of all duties and 
responsibilities, knowledge, skills, abilities, physical job demands and working conditions 
associated with the job

The base salary (or hourly) range for this position is

DAVIS is committed to providing our employees with a competitive total compensation package that enhances your quality of life. DAVIS offers a 100% employer-paid health care plan (to include family), life insurance, short- and long-term disability benefits, and an annual contribution to your HSA. DAVIS also offers annual incentive bonus, paid time off + annual holidays, financial benefits (401(k), Roth, and ESOP), FSAs, fertility and family-forming assistance, and continuing education. Additional benefits include Employee Assistance Program (EAP), on-site fitness center, and parental leave. Eligible employees are provided a company vehicle or an auto allowance to support business activities.

The compensation and benefits information are provided as of the date of this posting. Benefits and incentive compensation may be subject to applicable eligibility. DAVIS reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

At DAVIS, our vision is to build a culture that is innovative, connected, and balanced.