Field Solutions Engineer

At DAVIS, we're redefining the way people experience construction by building success for all.

The Field Solutions Engineer is responsible for implementing business software solutions in support of Operations and the Integrated Construction Group, and to develop solutions and drive adoption of the use of technology in the field.

Essential Duties + Responsibilities

Onsite Support & Service Delivery

• Deliver white-glove IT support to DAVIS employees across multiple job sites.

• Travel daily to various locations; occasional overnight travel may be required.

• Coordinate with site Points of Contact to manage all IT-related setup and troubleshooting.

Technical Expertise

• Perform basic network diagnostics and troubleshooting (firewall, router, VPN).

• Manage AV and Copier equipment setup and maintenance.

• Oversee ISP installation and service coordination.

• Install and maintain other field technology hardware.

Technology Deployment & Adoption

• Support the rollout and adoption of field technologies (ex. Latium, Openspace)

• Support product catalogs and recommend technology solutions tailored to site needs.

• Stay current on technology trends relevant to the construction industry

Security & Compliance

• Ensure all field technology implementations adhere to company security standards.

• Monitor and maintain secure configurations for networking equipment and field devices.

• Support data protection efforts including secure access, encryption, and user authentication.

• Coordinate with internal IT and vendors to resolve vulnerabilities and enforce best practices.

Application & System Management

• Assist with software and hardware installation, patching, updates, and configuration across field environments.

• Manage software licensing, renewals, and contribute to budgeting for field technology needs, including cost tracking and vendor coordination.

• Create and maintain documentation for new software/hardware releases and educate end users.

Training & Documentation

• Develop and deliver end-user training materials and onboarding guides.

• Document system configurations, project setups, and support procedures.

Project Collaboration

• Support IT project planning and execution.

• Liaise with Field Engineering, Virtual Construction, and Operations teams to align technology with field workflows.

DAVIS Common Attributes 

• Safety – Consistently works within DAVIS safety standards; promotes safety as a priority with coworkers, subcontractors and external clients

• Team Collaboration – Works effectively within their own team and across the organization; promotes team atmosphere and culture; has a positive, can do attitude

• Commitment to Quality – Applies DAVIS standards to produce high quality work on a consistent basis; produces work that is accurate and reliable, actively demonstrates excellence in service; builds and maintains integrity as a core function of their job and in their relationships with others

• Champions DAVIS Business – Consistently markets DAVIS business within the scope of their job; actively seeks and/or supports new business opportunities; actively builds relationships and encourages others to do the same

Knowledge, Experience + Special Skills

*Required

• At least two (2) years related experience supporting information technology*

• Customer service oriented*

• Construction industry experience a plus

• Strong ability to prioritize tasks and work independently

• Excellent communication and coordination skills

• Must be able to travel to and from project site locations throughout the DC Metro area to provide IT support and transport IT assets, as needed*

• Overnight stays occasional

PHYSICAL JOB DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is responsible to maintain fitness-for-duty while holding the above described position and should be able to perform the essential tasks of the position in a safe, appropriate and effective manner. This refers to the physical, mental and emotional duties of the job. 

Reaching above and below, stooping, kneeling, crouching, and bending. The employee must occasionally lift/carry/move up to 25 pounds. Manual dexterity to operate office equipment, file, and perform specialized skills. Needs a high degree of concentration in a busy office environment. 

WORKING CONDITIONS

Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position may require some travel for conferences, educational sessions, and other company events. The noise level in the office work environment is usually moderate. While performing the duties of this job, the employee may be exposed to higher noise levels and hazardous working conditions when working at project sites. Safety precautions must be taken, and resources will be provided.

NOTE: The above statements are intended to describe the general nature and level of the work being performed by people assigned this job. They are not exhaustive lists of all duties and responsibilities, knowledge, skills, abilities, physical job demands and working conditions associated with the job.

The base salary (or hourly) range for this position is

DAVIS is committed to providing our employees with a competitive total compensation package that enhances your quality of life. DAVIS offers a 100% employer-paid health care plan (to include family), life insurance, short- and long-term disability benefits, and an annual contribution to your HSA. DAVIS also offers annual incentive bonus, paid time off + annual holidays, financial benefits (401(k), Roth, and ESOP), FSAs, fertility and family-forming assistance, and continuing education. Additional benefits include Employee Assistance Program (EAP), on-site fitness center, and parental leave. Eligible employees are provided a company vehicle or an auto allowance to support business activities.

The compensation and benefits information are provided as of the date of this posting. Benefits and incentive compensation may be subject to applicable eligibility. DAVIS reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

At DAVIS, our vision is to build a culture that is innovative, connected, and balanced.